fulljitu Platform Privacy Notice

This page describes what data we collect when you use fulljitu—whether you access our platform via Android app, iOS Safari, or desktop—and how we keep that data protected. We at fulljitu collect only information necessary for account verification, payment processing, fraud prevention, and legal compliance. We encrypt your data in transit and at rest, and we do not sell or share your personal information with third parties except as required for payment processing or by law.

Our data practices are transparent and straightforward. When you create a fulljitu account, we ask for your email, phone number, and password. During KYC verification, we request your government ID and a selfie to confirm your identity. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect payment method details and transaction records. When you withdraw, we verify your account status and process payouts to your registered payment method. All of this data is handled securely and used only as described in this privacy notice.

If you have questions about how we handle your data, how to access your data, or how to request deletion, contact us through the channels listed at the end of this notice.

What data we collect on fulljitu

We at fulljitu collect data in stages. When you sign up, we collect your email address, phone number, and a password you create. We use your email to send account notifications and password-reset links; we use your phone number for SMS verification during signup and for two-factor authentication if you enable it.

During KYC verification, we ask for a photo of your government ID (KTP, passport, or equivalent) and a selfie. Our verification team reviews these documents to confirm your identity matches your account details. We store these documents encrypted and use them only for identity verification and anti-money-laundering compliance. We keep your identity documents for the duration of your account plus a retention period required by law.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect your payment method details—specifically your account number, wallet ID, or virtual account reference. We encrypt and tokenize this information so we do not store your raw payment credentials. We also collect transaction records showing deposit amounts, timestamps, and confirmation statuses. When you withdraw, we collect withdrawal request details and process them to your registered payment method.

How we use your data on fulljitu

We use your data for account management, identity verification, payment processing, and legal compliance. Your email and phone are used to send transaction confirmations, security alerts, and account notifications. Your identity documents are used solely for KYC verification and anti-money-laundering checks. Your payment information is used to process deposits and withdrawals and to prevent fraud.

We do not use your data for marketing or promotional purposes unless you explicitly opt in. We do not share your personal data with third parties for their own marketing. We may share your data with payment processors (e.g., the bank or e-wallet operator handling your transaction) and with our KYC verification provider only to the extent necessary to complete the service you requested. All third-party processors are bound by confidentiality obligations and must handle your data securely.

Data storage and security on fulljitu

We at fulljitu store your data on encrypted servers. All communication between your phone or browser and our fulljitu platform uses HTTPS encryption, so your data is protected in transit. Your password is hashed using industry-standard algorithms and is never stored in plain text. If you enable two-factor authentication, we store your phone number but not the actual authentication codes—codes are generated on your device or sent to you via SMS each time you log in.

Our servers may be located outside your jurisdiction. By using fulljitu, you consent to your data being stored and processed in multiple locations for redundancy and performance. We maintain backups of our systems for disaster recovery; these backups are encrypted and stored securely. In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

We at fulljitu treat your personal data with care and handle it only as necessary to provide our service, process payments, and comply with law.

Third-party processors and data sharing

We at fulljitu work with third-party service providers to deliver our platform. Our payment processor handles deposits and withdrawals—they receive your payment details and transaction amounts to facilitate payments. Our KYC verification provider receives your identity documents and date of birth to verify your identity. Our hosting provider stores our servers and databases.

All third-party processors are contractually obligated to handle your data securely and to use it only for the services they provide to us. We do not authorize them to use your data for their own purposes. If you have questions about how a specific third-party processor handles your data, contact us through the channels listed below, and we will provide more information or a direct contact for that processor.

Cookies and tracking on fulljitu

Our fulljitu platform uses cookies and similar technologies to remember your login session, store your preferences (e.g., notification settings, language), and detect fraud. We use session cookies that expire when you log out, and persistent cookies that remain on your device to remember your preferences across sessions. We do not use cookies for tracking or profiling.

Our mobile app (Android) does not use cookies in the traditional sense but may use similar technologies for session management and security. If you use fulljitu via iOS Safari, standard browser cookies apply. You can delete cookies from your device settings, but doing so may require you to log in again on your next visit.

Your rights and data access on fulljitu

You have the right to access your personal data and to request a copy of it. You have the right to request correction of inaccurate data. You have the right to request deletion of your data, subject to legal requirements—some data must be retained for anti-money-laundering compliance or other legal obligations, so deletion may not always be possible.

To exercise any of these rights, contact our support team through the channels listed in the next section. Provide your username and a description of your request. We will verify your identity before providing access to your data. Response times typically range from five to ten business days depending on request complexity.

Data retention on fulljitu

We at fulljitu retain your data for as long as your account is active. If you close your account, we retain your data for a period required by law—typically three to seven years depending on the data type and applicable regulations. Transaction records, identity verification documents, and anti-money-laundering documentation are retained longer than general account data.

If you request deletion and it is legally permissible, we will delete your data within thirty days. However, backup copies may persist for an additional period for disaster recovery purposes. Backups are encrypted and accessed only in emergencies.

Children and fulljitu

Our fulljitu service is not intended for children. We do not knowingly collect data from anyone under the legal gaming age in their jurisdiction. If we discover that an account belongs to someone below the legal age, we will close the account and forfeit any balance. If you are aware that a child has created a fulljitu account, please contact us immediately.

International data transfers

Our fulljitu servers and data centers are located in multiple countries. When you use fulljitu from Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to and stored in other countries for processing, backup, and compliance purposes. By using fulljitu, you consent to these international transfers. We ensure that all transfers are protected by encryption and contractual safeguards equivalent to your home country's data protection standards.

Privacy policy contact and updates

If you have questions about how we handle your data on fulljitu, you can contact our privacy team through our support channels. You can reach us via in-app help, email, or the contact methods listed in our legal noticeWe aim to respond to privacy inquiries within ten business days.

We at fulljitu may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of fulljitu after changes become effective indicates your acceptance of the updated privacy notice.

If you do not agree with our privacy practices, you have the right to close your account and request deletion of your data (subject to legal retention requirements). We do not require your continued use of fulljitu.

How to contact us about privacy on fulljitu

For privacy inquiries, requests for data access or deletion, or complaints about our data handling practices, contact us through:

• In-app support: Navigate to Account → Help → Privacy to message our support team.
• Email: Use the contact email listed in our legal notice
• Help center: Visit our FAQ for common privacy questions.

We will acknowledge your inquiry within two business days and provide a full response within ten business days. If you believe we have not responded adequately to your privacy concern, you have the right to lodge a complaint with your local data protection authority.